Kahera Stripe Payment Policy

Stripe Payment Policy

Effective date: June 23, 2026

This Payment Policy applies when a merchant connects Stripe and accepts customer payments through Kahera.

Payment Provider

Stripe provides payment processing, merchant onboarding, identity verification, settlement, refunds, and dispute handling. A merchant's connected Stripe account is also subject to Stripe's agreements, prohibited-business rules, and pricing.

Kahera does not collect or store full payment card details.

Fees

Stripe deducts its applicable processing fees.

Kahera deducts a fixed application fee of 10 minor currency units from each successful payment:

  • US$0.10 for USD payments
  • NZ$0.10 for NZD payments
  • A$0.10 for AUD payments
  • CA$0.10 for CAD payments

The Stripe processing fee and Kahera application fee are deducted from merchant proceeds. They are not added to the customer's displayed Kahera order total.

Settlement

The remaining proceeds settle to the merchant's connected Stripe account according to Stripe's payout schedule, reserves, verification requirements, and account status.

Kahera does not hold the merchant's Stripe payment balance.

Refunds, Chargebacks, and Disputes

Merchants are responsible for:

  • Customer refunds
  • Chargebacks and payment disputes
  • Negative Stripe balances
  • Stripe dispute, refund, and processing fees
  • Responding to customers and providing evidence requested by Stripe

Refunds are currently managed through Stripe. Kahera's application fee is not automatically returned when a merchant refunds a payment, except where required by law or agreed by Kahera.

Payment Confirmation

Kahera relies on Stripe's confirmed payment status when recording an order as paid. A QR code being scanned or a Checkout page being opened does not by itself confirm payment.

Availability

Stripe payment availability depends on the merchant's country, connected-account status, currency, enabled payment methods, device, browser, and customer eligibility.

Kahera currently supports connected Stripe payments in Australia, Canada, New Zealand, and the United States, subject to Stripe availability and approval.

Merchant Responsibilities

Merchants must:

  • Describe and price their goods and services accurately
  • Provide required receipts, refund terms, and customer disclosures
  • Comply with applicable consumer, tax, privacy, and payment laws
  • Follow Stripe and card-network rules
  • Keep their Stripe account and payout information current
  • Avoid using Kahera or Stripe for prohibited or restricted activities

Changes

Kahera may update this Payment Policy when payment features, fees, providers, or legal requirements change. Material changes should be disclosed in the app or through another reasonable notice.